There is no doubt that COVID-19 has impacted almost every aspect of our society. Enterprise IT is not an exception to that rule. During the early days of the pandemic, we have witnessed the immediate impact of the onset of remote working. The global networks have seen the demand that spiked more than 800 percent. The daytime internet traffic has also witnessed a major jump during this time. That being said, there’s no denying that managed IT services has seen an overwhelming number of customers seeking the help of their services to overcome novel challenges.
For example, the companies which worked majorly from the offices before the pandemic faced the maximum challenges. These people have been used to work in an office set up with a network structure that can handle the traffic flow. But now as they are working from their home, they are being compelled to use the internally housed appliances. As they often use VPN to complete different works, they often put a strain on their networks.
In this situation, companies are wondering about the future of managed IT services and IT operations. While there is no way to know how long the current situation will last or whether we have to face a similar situation in future, there is no doubt that the companies are formulating different plans to support the remote workforce. In the following section of this article, we have depicted some of the few predictions about what could happen in the coming months. Have a look.
Hyperscale Cloud Will Grow
During the pandemic, almost every business has understood the benefits of using the hyper-scale cloud system. The best advantage of using these clouds is that you can scale it up or down according to your requirement. The companies that have not still started using clouds have been hit hard by the lockdown. The hyper-scale cloud offers them a chance to adjust their infrastructure and plan for the future.
Demand for the Cloud Native Solutions
Cloud-based solutions, like Microsoft O365 and teams, were already gaining popularity. However, the sudden shift to the enhanced remote work is skyrocketing the demand for these managed IT services solutions significantly.
The organizations will also look to software as a service solution for their intellectual operations such as human resources and accounting. Relying on the cloud-native products will ensure that you do not have to worry about the sudden scaling bandwidth. The application provider will take care of that for you.
Influence of the Enterprise IT Departments Will Increase
More often than not, the digital transformation projects are driven by the business units, which often drives the managed IT services to a secondary position. However, the shift to supporting more remote work indicates that IT will be heavily involved in infrastructure and applications related discussions to make sure that systems are secure as well as scalable.
Security Will Gain More Importance
Organizations have spent a significant amount of time and money to secure their internal networks. However, securing a remote workforce requires different planning and solutions. Implementing the endpoint security software with advanced threat protection and response is more important than ever for creating a defence against attacks.
It is impossible to assume what the future has in store for us. It is also not sure whether we will be able to return to life before the pandemic. Whenever the world becomes a little normal, there will be significant changes in managed IT services to make work from home as seamless as possible.